Terms and Conditions
Terms & Conditions
Please read this document and our Privacy Policy carefully. Your access to the Site is subject to the following terms and conditions (the “Terms”), our Privacy Policy, and all applicable laws. By using our Site, you agree to these Terms and accept our Privacy Policy practices.
Changes to These Terms
We may update these Terms occasionally. Each time changes are made, they will be clearly posted on our Site. Your continued use of the Site after any changes to the Terms signifies your acceptance of those changes.
Services
We provide luxury transportation services, including:
– Sedan and SUV services
– Limousine services
– Airport transfers
– Corporate events
– Wine Tours
– Special occasions
– Music Festivals
– Sporting Events
Payment Terms
Payment: We accept major credit cards, including Visa, Mastercard, and American Express.
Charges: You will be charged for the services provided, including any additional fees or charges (e.g., tolls, parking).
Payment Authorization and Communication
- Payment Authorization: You hereby authorize Got Luxury Ride to charge the credit card on file for all services rendered. You agree to pay all charges associated with the services provided.
- Notification of Additional Charges: You will be notified of any additional charges incurred as soon as reasonably practicable, either in writing or via telephone.
- Communication Regarding Outstanding Payments: You agree that Got Luxury Ride may contact you regarding any outstanding payments via email or telephone, utilizing the contact information provided during booking. This communication may be conducted by Got Luxury Ride or by a third-party collection agency acting on our behalf.
Reservation and Cancellation
- Trip Modifications: Trip modifications must be requested at least 24 hours prior to the scheduled pickup time. Failure to adhere to this requirement may result in a charge for the full fare.
- Wait Time Fees For Non-Airport Pickups: A late fee of $1.75 per minute for sedan vehicles, $2.00 per minute for SUV vehicles, and $3.25 per minute for Sprinter vehicles will be applied for wait times exceeding 15 minutes beyond the scheduled pickup time for non-airport pickups.
- Wait Time Fees For Airport Pickups: Airport pickups include complimentary wait time 30 minutes for domestic flights and 45 minutes for international flights, commencing upon flight landing. Wait times exceeding one hour will incur hourly charges. A minimum of three hours will be charged for all hourly/as-directed fares.
Cancellation Policy
- Cancellation of sedan and SUV reservations with less than six (6) hours’ notice prior to the scheduled pickup time will result in a full fare charge.
- Cancellation policy for Festivals and major Sporting Events are 7 days Cancellation Policy.
- Cancellation of Sprinter Limousine, Executive Sprinter, and Sprinter Shuttle reservations with less than seven (7) days’ notice prior to the service date will incur a minimum hourly charge.
- Festivals and Major Sporting events, Proms & Wedding has Minimum 3 weeks cancellation Policy.
- Cancellation of Sedan & SUV and Sprinters in Nationwide and Worldwide is Cancellation policy according to City and State and Country Cancellation policy please confirm on phone +1-833-457-5466 while booking.
Liability and Vehicle Usage
- Liability for Delays: Got Luxury Ride (Global Luxury Ride) shall not be held liable for delays resulting from mechanical breakdowns. In such events, Got Luxury Ride (Global Luxury Ride) will offer to reschedule the lost time at a mutually agreeable date and time.
- Responsibility for Vehicle Damage: You are financially responsible for any damages inflicted upon the vehicle by you or members of your party during the trip.
- Vehicle Usage Restrictions: Only beverages in soft cups are permitted within the vehicle. Glass containers are strictly prohibited. You are responsible for any fines incurred due to violations of this policy.
- Driver Discretion: The driver reserves the right to terminate the trip without refund if, in their sole discretion, the client’s conduct is deemed inappropriate or abusive towards the driver or the vehicle.
Intellectual Property Rights
The text, graphics, photographs, videos, sounds, music, logos, trademarks, service marks, and other materials found on this site, or presented on this site (“Material”), are protected by copyright, trademark, trade secret, patent, and other intellectual property laws, as well as other applicable laws. You are permitted to use the Material only as expressly stated in these Terms.
We retain all rights, title, and interest in the Site and its materials, including all intellectual property rights. Furthermore, nothing in these Terms or on the Site should be interpreted as granting any license or right to use any materials without our written permission, whether by implication, estoppel, or any other means.
Non-Commercial Use Only
You may download, view, use, copy, print, distribute, modify, or transmit, any Material for personal, non-commercial use only. You must retain all copyright, trademark, and other proprietary notices included in the Material, on any download, copy, or printout of the Material.
Modifications of Site
We reserve the right, without notice and for any reason, to remove any Material on this Site, and to deny access of any user to all or any part of the Site.
Inbound Links
You are allowed to link to the homepage of our site. However, you may not create any other links to our site from other websites, nor can you frame any part of our site without first obtaining our written permission. We reserve the right to ask you to remove any links to our site at any time.
If you choose to link to our Site, please ensure that your link does not imply that we endorse you or your website, nor should it misrepresent or disparage us or our affiliates at Got Luxury Ride. Additionally, the link must not be used on any website that contains objectionable content or links.
Outbound Links
The Site may provide links to websites, content, products, and services of affiliates, strategic partners, and other third parties. You should refer to the separate terms of use, privacy policies, and other rules posted on these websites before you use them.
Prohibited Uses
Except as specifically stated in these Terms, you may not use, download, upload, copy, modify, print, display, perform, reproduce, republish, license, rent, lease, loan, sell, assign, post, transmit, distribute, reverse engineer, create derivative works or exploit any Material or other part of the Site.
You may not under any circumstance:
- Send unsolicited commercial emails to the email addresses provided on the Site;
- Delete or modify any of the Material on the Site;
- Use any device or software that interferes with the proper functioning of the Site or servers or networks connected to the Site, or take any other action that interferes with other parties’ use of the Site;
- Use any robot, spider or other process to compile information on the Site for purposes other than for a generally available search engine; or
- Use any of our names, trademarks, or service marks without our prior written consent, including, without limitation, as meta tags or hidden text.
We reserve the right to enforce our Intellectual Property Rights through civil and criminal proceedings.
Privacy and Security
We will treat any information we collect from you in accordance with our Privacy Notice, which is hereby incorporated by reference.
Submissions
Apart from your personal information (addressed in our Privacy Notice), any and all communications or materials you send to our Site, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or other submissions (“Submissions”), will be treated as non-confidential.
By sending Submissions to our Site, you grant us a perpetual, royalty-free, irrevocable license to (a) use, reproduce, transmit, disclose to third parties, display, broadcast, post, or create derivative works from, your Submissions; and (b) use any ideas, concepts, techniques, or know-how contained in your Submissions for any purpose, including but not limited to developing, manufacturing, and marketing products and services. You agree never to assert against us, our successors or assigns, any rights that you may have in such Submissions.
Limitation of Liability
We assume no liability or responsibility for any errors or omissions in the material or any part of the Site; or any damages from any viruses that may affect your computer equipment or other property; or any other damages on account of your access to, use of, or downloading from, our Site.
Availability of Products
We do not imply that the products or services we present are available for use in jurisdictions in which we are not licensed to do business, or that we are soliciting business in any such jurisdictions. Anyone interested in a particular service should email us anytime at the getride@gotluxuryride.com, or contact a Got Luxury Ride Representative to find out whether a service or product is available in their area.
Miscellaneous
The Terms will be governed by and construed under the laws of the State of California, excluding only its conflict of law provisions. You consent to the exclusive jurisdiction and venue of the courts within the City and County of Sacramento, State of California, U.S.A. and waive any jurisdictional venue or inconvenient forum objections to such courts.
These Terms (along with the Privacy Notice) represent the complete agreement between you and us regarding our Site, overriding any prior communications. A printed version of these Terms and electronic notices is admissible in legal proceedings like other business documents.
