Privacy Policy

Privacy Policy for Got Luxury Ride

At Got Luxury Ride, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us.

Introduction

Got Luxury Ride (“we,” “us,” or “our”) provides luxury transportation services to individuals and organizations. We are committed to protecting the privacy and security of our customers’ personal information.

Collection of Personal Information

We collect personal information from you when you:

      • Book a ride or use our services

      • Visit our website or mobile app

      • Contact us via phone, email, or text message

      • Provide feedback or complete a survey

    The personal information we collect may include:

        • Name

        • Contact information (email, phone number, address)

        • Payment information (credit card number, expiration date, etc.)

        • Ride details (pickup and drop-off locations, dates, times, etc.)

      Use of Personal Information

      We use your personal information to:

          • Provide and manage our services

          • Process payments and transactions

          • Communicate with you about your rides, services, and promotions

          • Improve our services and customer experience

          • Comply with applicable laws and regulations

        SMS Disclosures

        SMS Consent and Phone numbers are not shared with any third parties/affiliates for marketing purposes. Without your consent, we will not disclose personal information to other companies outside our family of companies for their marketing purposes. 

        By checking the box and providing your mobile phone number, you consent to receive SMS notifications from Got Luxury Ride about your ride, including:

            • Notifications about your ride status

            • Updates about your chauffeur’s arrival

            • Promotional messages and offers

          Disclosure of Personal Information

          We may disclose your personal information to:

              • Our affiliates and subsidiaries

              • Our service providers and contractors

              • Law enforcement agencies or government authorities (if required by law)

              • Third-party companies (for marketing or promotional purposes, with your consent)

            Data Security

            We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies and secure servers to safeguard your data.

            Data Retention

            We retain your personal information for as long as necessary to provide our services, comply with applicable laws, and resolve disputes.

            Your Rights

            You have the right to:

                • Access and correct your personal information

                • Opt-out of SMS notifications and promotional messages

                • Request deletion of your personal information (subject to applicable laws and regulations)

              Changes to This Policy

              We may update this Privacy Policy from time to time. Changes will be posted on our website, and we will notify you via email or SMS.

              Contact Us

              If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

              Email: reservations@gotluxuryride.com

              Phone: +1(833)-457-5466

              Website: https://gotluxuryride.com

              By using our services, visiting our website, or interacting with us, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

              Terms of Service: https://gotluxuryride.com/terms-and-conditions